Frequently Asked Questions

You can find our most frequently asked questions about what to expect, what to bring and how much an appointment will cost below.

What should I bring to my initial appointment?

For your first appointment, please bring along any referrals or reports that you have that are relevant to your condition. If you work better electronically, feel free to email them through to our email address.

Wear comfortable and loose clothing preferably so our physiotherapist can assess your treatment area easily. Bring a water bottle if your appointment is related to strengthening and conditioning!

Where can you located?

We are at 164 Rooks Road Nunawading. Our consultation room in located inside Intrepid Fitness. Please feel free to take a seat at the far end of the gym and our physiotherapist will come greet you when ready.

Where can I park?

There are a few parking spots on site. Sometimes the parking can be full when there is a class running. If that's the case, feel free to park opposite the road.

Do I need a referral?

Referral is generally not required. However, your GP or specialist often write out a referral letter that tell us important information about your condition. If in doubt, just bring along all the relevant documents!

Does Medicare cover physio?

Unfortunately not. However, if you have an EPC (Enhanced Primary Care) plan from your GP; you may be eligible for a rebate for part of the consultation.

Can I use my private health insurance?

Yes! We welcome most private health insurance funds. We also have a HICAPs machine on site so all you need is your private health insurance card. However, we will not be able to tell you how much your rebate will be because it depends on your insurance company.

How much do I need to pay?

We are very transparent with our cost. You can view the prices for each appointment by visiting Appointments page.